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Privacy Policy

UK Business Improvement Specialists with a difference.

What we do with information you submit to Deliberately Different

Deliberately Different is committed to protecting the personal information of all visitors to this website. We recognise our obligation to keep personal information secure and believe it is important for our members and website users to know how we treat their personal information.

Information Collected

Users of our website can visit the site without revealing their identity or providing information about themselves.

We only collect information directly from users when they voluntarily submit their personal information to us. This can be done either via the contact us form on this website or by electronic mail (email) directly to our employees.

When this sort of information is collected we reserve the right to do one of two things. We may decide not retain the information you have sent if we feel that we would be an organisation who would be unable to provide you with services.  In this case your data would be immediately deleted.  If we chose to retain your information we will save it to our cloud based secure database and retain the information for a period of no longer than 12 months. It will be handled by our team used only for the purpose of supporting you as a business.


During the 12 month retention period it is your responsibility to make us aware of any changes to your information.

We reserve the right to add to this list of considerations available to our users to interact with us.

It is completely up to users to voluntarily provide us with their personal information and by sending information you must accept that by default you have given us permission to act in keeping with the information above.


Use of Collected Information

Personal information you provide is used for the purpose of helping you in your business.

To access the free support available on this site we ask you to register basic details that include your name, your company and your email address. We will not send your information to any companies or individuals without your prior consent. Deliberately Different does not sell, trade, provide or rent personal information to third parties.

Security of Collected Information

Deliberately Different maintains strict physical, electronic and administrative safeguards for the protection of users’ personal information from unauthorised or inappropriate access. Anyone within our company who abuses this information will be  subject to disciplinary action in keeping with our strict employee policy for Data Protection.


Any data collected through this website will be afforded protection whether in a manual or electronic form in line with the principles of Data Protection, e-Privacy and BS 7799.



How Your Personally Identifiable Information Is Protected

Users of this website may have access to the personal information that has been provided to us or collected through this website on written request to the organisation. Please note that as per the information above, we may choose not to retain and store any of your personal data.


User’s Access to Collected Information

Security for all personally identifiable information is extremely important to us. We have implemented technical, administrative and physical security measures to attempt to protect your information from unauthorised access and from improper use.


We also protect your personally identifiable information offline. Only our employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We continually review all such measures and update them when appropriate.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to Deliberately Different, you accept that you do so at your own risk.

Choice and Opt-Out

The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications.


In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive.

If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us using, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

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